@ Comcent Technologies Pvt. Ltd. · Brahmavara, Karnataka, India

// Bootstrapped startup behind the open-source Comcent CPaaS / contact-center platform

• Incorporated and bootstrapped Comcent Technologies, taking the Comcent CPaaS / contact-center platform from concept to a working open-source product while owning product direction and company finances end to end.
• Architected and built the Comcent CPaaS / contact-center platform from scratch using SIP and WebRTC to route and manage live customer calls, with LLM-powered call transcription and analysis.
• Hired and led an engineering team of up to 5 interns and contractors — sourcing, interviewing, onboarding and mentoring engineers, and growing interns into independent contributors.
• Planned and scheduled all engineering work: broke the product roadmap into sprint-sized tickets in Jira, assigned work across the team, and drove delivery through structured code review on every pull request.
• Owned the engineering budget of a self-funded company — contractor compensation, cloud infrastructure (AWS) and tooling — balancing burn rate against roadmap priorities for over two years.

@ Vconic Inc. · Boston, Massachusetts, USA

// Commercializing the vCon conversation-data standard

• Led commercialization of a multi-tenant vCon (IETF conversation-data standard) platform, ingesting call recordings from multiple telephony providers (NICE inContact, SignalWire) into a standardized processing pipeline.
• Scaled the ingestion pipeline to handle 12 million calls per day on self-hosted, on-prem H100 GPU infrastructure, feeding audio into the call-analysis system.
• Shipped a white-label conversation-analytics portal (SvelteKit) with GPT-powered chat and insights, sold to enterprise customers for call visibility and analysis.
• Built an MCP server exposing vCon data to AI assistants, and a license-gated enterprise build for commercial distribution.
• Automated end-to-end deployment to Kubernetes using Helm charts and ArgoCD GitOps, standardizing reproducible releases.
• Instrumented the pipeline with SigNoz observability, improving performance against measured metrics instead of guesswork.

@ STROLID, Inc · Salem, Massachusetts, USA

// Automotive CXM, dealer CRM & telephony integrations

• Integrated dealer CRM systems (eLead, Tekion, DealerSocket) and telephony carriers (NICE inContact, CarrierX) into STROLID’s automotive CXM and dealer-website CMS platforms, surfacing lead and conversion insights across dealer networks.
• Built a desktop dialer application (Electron) giving agents rich customer data and call scripts to follow while making and receiving calls.
• Instrumented the platform with DataDog observability and Playwright end-to-end test automation, improving performance against measured metrics instead of guesswork.

@ Red Hook Interactive · Indianapolis, Indiana, USA

// Digital agency — multiple client platforms

• Architected and optimized crewfare.com, a Next.js group-hotel/event-booking platform on AWS serverless infrastructure (CDK/SST), improving page-load performance.
• Delivered web platforms for multiple agency clients (Augusta Lawn Care, Stick and Hack Media) on a shared serverless architecture.

@ VHT (now Mindful) · Akron, Ohio, USA

• Built an SMS-based customer-support portal in Meteor.js and Elixir, collaborating in a remote pair-programming delivery team.

@ Our Shared Warehouse · Salem, Massachusetts, USA

• Developed a web-based inventory-management system from scratch for an Amazon seller — barcode scanning, Amazon API integration, and automated ordering/damage-reporting workflows.
• Built a business-intelligence application on Amazon Redshift helping identify top-performing products by season.
• Built a Chrome extension letting sellers automatically see competitor pricing, plus a price tracker that auto-adjusted a reseller’s price whenever competitors changed theirs.

@ Upwork — Early Engagements · Various — remote clients

• Delivered internal event-management and hybrid mobile (Ionic) applications, plus an e-commerce platform for uploading and ordering photo prints with integrated delivery.

@ Oracle · Bengaluru, Karnataka, India

• Worked on Oracle’s Integration Bus team, building predefined contracts for services to communicate and maintaining the bus to optimally deliver messages to interested downstream services.

@ ReadiMinds · Bengaluru, Karnataka, India

• Built interceptors for Java and ASP.NET servers that captured application traffic and forwarded it to an Intrusion Detection System, triggering 2FA and other challenge mechanisms to verify genuine users when a potential threat was detected.

Creator & Maintainer

Open-source CPaaS / contact-center platform in Elixir, integrating a tuned FreeSWITCH fork, a Go SIP stack (sipgo) and OpenAI tooling for AI-assisted conversations.

Early Implementer

Implemented the vCon specification — the emerging IETF standard container for conversation data — working directly with the team building the standard, including the spec’s author, enabling portable, interoperable capture of voice and chat interactions.

Author

Author of dockdj (production-grade Django deployment tooling) and logspout-signoz (container log routing to SigNoz observability); 24 public repositories.